The following privacy policy applies to Sports Lab Group GmbH (hereinafter referred to as “balancd”). It is subject to Swiss data protection legislation and, to the extent and insofar as applicable, the EU General Data Protection Regulation GDPR (“applicable data protection laws”).

It explains to you how your personal data is collected, processed and used when you visit the balancd website and/or register on it.

When handling your personal data, we are committed to protecting your privacy and therefore take the necessary care when processing your personal data.

The balancd website may also contain links to other websites. These other websites are not controlled by balancd. Visiting such websites is therefore on your own responsibility. balancd cannot assume any responsibility or liability for such other websites, their content or data protection practices.

With the following data protection information, we would like to give you an overview of the processing of personal data held by balancd and the resulting rights under the provisions of the EU Data Protection Regulation (GDPR) and the Data Protection Act (DSG).

Which data is processed in detail and in which way is used depends largely on the services and products to be provided or agreed. balancd is required by law to protect your privacy and confidentiality and therefore takes a variety of technical and organizational data protection measures for all data processing of personal data.

As part of our business relationship, we depend on processing personal data that is necessary to establish and carry out the business relationship and to fulfill the associated legal or contractual obligations as well as to provide services or execute orders. Without this data, we will generally not be able to enter into or maintain a business relationship, process an order or offer services and products.

If you have any questions regarding individual data processing operations or the exercise of rights, the natural persons concerned can contact the following bodies:

Responsible body:
‍Sports Lab Group GmbH
Dolderstrasse 62
8032 Zürich Switzerland

Contact details of the data protection officer
Sports Lab Group GmbH
data protection officer
Dolderstrasse 62
8032 Zurich
switzerland
E-mail: hoi@balancd.ch

1. Data categories and origin of data

We collect and process personal data that we receive as part of our business relationship with our customers. Personal data can be processed at any stage of the business relationship and differ depending on the group of people.

In principle, we process personal data that you provide to us by means of submitted forms, contracts, your correspondence or other documents. If necessary to provide the service, we also process personal data that is generated or transmitted as a result of the use of services or that we have legitimately received from third parties, from public authorities. Finally, personal data can be processed from publicly available sources (e.g. trade and association registers, press, Internet).

In addition to customer data, we may also process personal data from other third parties involved in the business relationship, such as data from (further) agents or representatives of a business relationship. We ask you to also inform any third parties about this data protection policy.

In particular, we understand the following categories of data by personal data:

Master data:
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- personal details (e.g. name, date of birth, nationality)
- Address and contact details (e.g. physical address, telephone number, email address)
- Legitimation data (e.g. passport or ID data) data from publicly available sources

Further basic data:

Information about services and products used Information about - household composition and relationships (e.g. information about spouses or partners and other family details, legal representatives) Information about professional and personal background (e.g. professional activity, hobbies)
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Technical data and information about electronic traffic with balancd (e.g. recordings of accesses or changes) image and sound files (e.g. video or telephone recordings)

2. Purpose and legal basis for processing your personal data

We process personal data in accordance with the provisions of the GDPR and the DSG for the following purposes or on the basis of the following legal bases:

To fulfill a contract or to carry out pre-contractual measures as part of the provision of psychological services, which can be provided by balancd. The purposes of data processing depend primarily on the specific service.

To comply with legal obligations, in particular compliance with legal and regulatory requirements (e.g. compliance with the GDPR, the DSG, control and reporting obligations).

To protect the legitimate interests of us or third parties for specifically defined purposes, in particular to prevent threats.

Based on your consentthat you have given us to provide services or on the basis of orders, such as the transfer of data to balancd's service providers or contractual partners. You have the right to withdraw your consent at any time. Withdrawal of consent is only effective for the future and does not affect the lawfulness of the data processed up to the time of withdrawal.

We reserve the right to continue processing personal data collected for one of the above purposes for other purposes if this is compatible with the original purpose or permitted or required by law (e.g. reporting requirements).

For the purpose of managing, maintaining and improving the website, to analyze your behavior on the website. The data processed in this way is essentially: all relevant information about your computer and connection, such as IP address, operating system, browser type and version, to enable the connection and use of the website and the exchange of data. All information from the websites from which you accessed or redirected you to the balancd website, as well as the date and time; all sub-pages and links followed (URL clickstream) during your visit to the balancd website, as well as the date and time; all information collected through cookies or similar technologies (for more information, please see the separate “Cookies” section).

The types of data processed here are your name and contact details as well as the desired language of correspondence.

By registering for the newsletter, you agree that we send your e-mail address for the purpose of providing information about specialist topics and our services.

You can unsubscribe from the newsletter at any time via a corresponding link directly on the newsletter or by sending a message to hoi@balancd.ch.

With your consent, we also process your concerns via the contact form. Please note that in addition to your name and contact details, we process all data you provide in the contact form. We therefore ask you to support our security efforts by not disclosing any particularly sensitive or unnecessary data.

3. Access to personal data and length of storage

Both parties within and outside balancd can have access to your data. Within balancd, only agencies or employees may process your data if they need it to fulfill our contractual, legal and regulatory obligations and to protect legitimate interests. In compliance with the relevant legal provisions, other companies, service providers or vicarious agents may also receive personal data for these purposes. Contract processors can be companies in the categories of IT services, logistics, printing services, consulting and sales and marketing. In addition, recipients of your data in this context may be other comparable institutions to which we transfer personal data to carry out the business relationship (e.g. accounting).

If there is a legal or regulatory obligation, public bodies and institutions (e.g. supervisory authorities, etc.) may also receive your personal information.

Data will only be transferred to countries outside the EU or the EEA (so-called third countries) if

this is necessary to carry out pre-contractual measures or to fulfill a contract, to provide services or to process orders, you have given us your consent, this is necessary for important reasons of public interest or is required by law.

We process and store personal data for the entire duration of the business relationship, unless there are any shorter mandatory deletion obligations for certain data. It should be noted that our business relationships can last for years. In addition, the duration of storage is determined by the necessity and purpose of the respective data processing.

If the data is no longer required to fulfill contractual or legal obligations or to protect our legitimate interests (achievement of the purpose) or if consent given is withdrawn, it is regularly deleted, unless further processing is necessary due to contractual or legal retention periods and documentation obligations or for reasons of maintaining evidence during the period of the applicable statute of limitations. The storage period in accordance with TBD is generally ten years.

4. Cookies and similar technologies

The purpose of cookies is generally to improve the performance and use of the website. Cookies can also be used for advertising purposes. Balancd uses cookies and similar technologies from Google Analytics in connection with its websites.

You can change your cookie settings in your browser at any time or completely refuse to accept cookies and thus restrict the transfer of your personal data. However, please keep in mind that in this case, you may not be able to benefit from some functions and features of the website.

A detailed explanation of cookies and how they work can be found on the All About Cookies website. < http://www.allaboutcookies.org/ >

Information about Google Analytics' terms of use and privacy policy is available at: http://www.google.com/analytics/terms/de.html

5. Automated Decision-Making and Profiling

As a matter of principle, our decisions are not based on exclusively automated processing of personal data. Should we use these procedures in individual cases, we will inform you of this separately in accordance with legal requirements.

There are business areas in which personal data is processed automatically, at least in part. This is with the aim of evaluating certain personal aspects and analyzing the needs of services and products.

6. Exercising your data protection rights

With regard to personal data concerning you, you have the following data protection rights under the GDPR:

Right to information: You can request information from balancd as to whether and to what extent personal data about you is being processed (e.g. categories of personal data processed, purpose of processing, etc.).

Right to correction, deletion and restriction of processing: You have the right to request that incorrect or incomplete personal data concerning you be corrected. In addition, your personal data must be deleted if this data is no longer necessary for the purposes for which it was collected or processed, if you have withdrawn your consent or if this data is processed unlawfully. You also have the right to request that processing be restricted.

Right of withdrawal: You have the right to withdraw your consent to the processing of personal data concerning you for one or more specific purposes at any time, if the processing is based on your express consent. Please note that the revocation is only effective for the future. Processing that took place before the withdrawal is not affected. The revocation also has no influence on data processing on another legal basis.
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‍Right to data portability: You have the right to receive the personal data concerning you, which you have provided to the person responsible, in a structured, common and machine-readable format and to have this data transmitted to another person responsible.

Right to object: You have the right to object informally to data processing in individual cases for reasons arising from your particular situation, provided that the processing is in the public interest or is carried out to protect the legitimate interests of balancd or a third party. In addition, you have the right to object informally to the use of personal data for advertising purposes. If you object to the processing of your personal data for direct marketing, we will no longer process your personal data for this purpose.

Right to lodge a complaint: You have the right to lodge a complaint with the competent Swiss supervisory authority.

Please note that there are exceptions to these rights. In particular, we may be required to continue processing your personal data in order to fulfill a contract, to protect our own legitimate interests, such as the assertion, exercise or defense of legal claims, or to comply with legal obligations. In these cases, we can or must therefore reject certain requests or only comply with them to a limited extent.

The contact details of the data protection authority responsible in Switzerland are as follows:

‍Federal Data Protection and Information Commissioner (EDOEP), Feldeggweg 1, 3003 Bern. Telephone no. +41 58 462 43 95, electronically via the EDOEP website.

Requests for information or objection must preferably be submitted in writing to the data protection officer. He is also available to you as a point of contact for all other data protection issues.

7. Amendment to this privacy policy

This privacy policy may be amended by balancd at any time. New versions come into force when published on the balancd website. By continuing to use the website and our services, we assume that you have read it.

8. Contact

Balancd GmbH
Hirschengraben 28

8001 Zurich

switzerland
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Site: https://balancd.ch

email: hoi@balancd.ch
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This cookie policy was created with cookiedatabase.org synchronized on February 24, 2024.
If you have any questions or suggestions, please contact our data protection officer at: hoi@balancd.ch

Last updated on April 31, 2024